Request for Proposal
Yakima Valley Convention Team
Meet Your Convention Sales Team
Brynn Kloster
Director of Convention and Group Sales
Direct Line | 509-576-6371
During my six years at the Yakima Valley Visitors & Convention Bureau, I have immersed myself in hospitality industry associations/organizations such as WSAE, MPI and SGMP. Currently, I am serving a third year on the Board of Directors for SGMP. Having the opportunity to serve on boards for WSAE and SGMP, has really allowed me to understand the hospitality industry from all angles. I am also a Yakima Valley native and an active member in the Junior League of Yakima. My focus is primarily government groups and business trade associations.
I attribute much of my success to working with a very supportive Bureau and Sales Team, not to mention having such a great ‘product’ to sell! After receiving my History degree from Central Washington University, I taught elementary school for 3 years and coached softball at Yakima Valley Community College. I have gained the respect of my colleagues and clients through my ‘can do’ attitude, taking the time to get to know my clients’ needs and, of course, my knowledge of the Yakima Valley.
Diane Reim
Senior Sales Manager
Direct Line | 509-576-6373
Since I joined the sales team at the Yakima Valley Visitors & Convention Bureau in January of 2009, I have truly enjoyed my first opportunity to work in the tourism industry. My market segments focus on religious and fraternal organizations. Previously, I worked as a manufacturing planner, as well as in customer service and sales, for nearly 18 years. The aspect of planning, organizing, servicing, and keeping customers happy comes naturally. The diversity of my experience has me prepared to know that almost anything can happen, and more importantly, there is always a good solution!
Having recently moved to the Yakima Valley from the mid-west, we were welcomed with friendship and hospitality beyond our expectations. My husband is a pilot, and we are both passionate about aviation. We are also avid scuba divers, love the outdoors, and enjoy the diverse wildlife and amazing scenery. My personal experience of living and working here has created such enthusiasm, that I can easily and confidently tell my customers that the Yakima Valley is the best place to be!
Phylicia Snow
Convention Sales Manager
Direct Line | 509-576-6339
I love the city of Yakima and its surrounding areas; I could never live anywhere but in the Pacific Northwest. After receiving my Early Childhood Education degree from North Seattle Community College, I taught preschool for 5 years. My husband, my two beautiful children and I love to enjoy all the “fruits” that Yakima has to offer – from snowboarding, hiking trails all over the wonderful Cascades, to shopping at all of the fantastic little boutiques in Downtown Yakima.
I have been involved in the travel and hospitality industry for several years and love helping people. One of my favorite things to do is to take an organization’s vision and make it a reality. Going the extra mile will always have a great return and gain the respect of those I work with. I look forward to applying this concept at my new position with Yakima Valley Visitors & Convention Bureau.
Stephanie Gangle
Convention Servicing Coordinator
Direct Line | 509-573-3382
Welcome to the beautiful Yakima Valley!
You will work with me when planning your convention and when you arrive in the Yakima Valley. I take great pride in making sure your experience is enjoyable from start to finish.
I chose the Yakima Valley to raise my family because of its rich cultural heritage, arid sunny climate, relaxed pace and kind people. I have worked in tourism in the Yakima Valley for ten years and you will see by my energy, enthusiasm and attention to detail that I truly love what I do.
I have an Associate Degree from Yakima Valley Community College and I am at master level with Microsoft Office products. I am not only the Servicing Coordinator for the Yakima Valley Visitors and Convention Bureau but also the Office Manager and Executive Assistant to the President and CEO. I love to stay busy and work with people. I look forward to working with you and hosting you in my hometown.
